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Privacy Policy

This policy explains what personal data we collect, why we collect it, how long we keep it and what rights you have over it. It was last updated on 1 September 2026. This page is template content and should be reviewed by your own legal adviser before you publish it.

1. Who We Are

Eliteaxis is the data controller for information collected through this website. You can reach our privacy contact at privacy@eliteaxis.com or by post at 13/A, New Pro State, New York, NY 10001.

2. What We Collect

When you submit an enquiry form we collect your name, email address, telephone number where you provide it, and the content of your message. When you subscribe to our newsletter we collect your email address only.

We also collect standard technical information such as IP address, browser type and pages visited, in aggregate, to understand how the site is used.

3. Why We Collect It

We use enquiry details to respond to you and, if we go on to work together, to administer the engagement. We use newsletter addresses only to send the newsletter you asked for. We use aggregate technical data to improve the site.

We do not sell personal data, and we do not use it for automated decision-making or profiling.

4. Legal Basis

We process enquiry data on the basis of taking steps at your request prior to entering a contract, and our legitimate interest in responding to business enquiries. We process newsletter data on the basis of your consent, which you may withdraw at any time.

5. How Long We Keep It

Enquiry records are kept for 24 months from your last contact with us, unless we enter into a contract, in which case records are kept for seven years to meet accounting obligations. Newsletter subscriptions are kept until you unsubscribe.

6. Sharing

We share data with service providers who host our website, send our email and process our invoices. Each is bound by contract to process data only on our instructions. We disclose data to authorities only where we are legally required to.

7. Cookies

This site uses cookies that are necessary for it to function, and optional analytics cookies that help us understand which pages are useful. You can refuse optional cookies without losing access to any part of the site, and you can clear cookies at any time through your browser settings.

8. Your Rights

You may request a copy of the personal data we hold about you, ask us to correct it, ask us to delete it, or object to our processing it. Write to privacy@eliteaxis.com and we will respond within 30 days.

If you are not satisfied with our response, you have the right to complain to your local data protection authority.

9. Security

Data is encrypted in transit and at rest. Access is limited to staff who need it for their work, and reviewed regularly. If a breach affects your personal data and presents a risk to you, we will notify you without undue delay.

10. Changes To This Policy

We will post any changes to this policy on this page and update the date above. Material changes affecting how we use your data will be communicated by email where we hold an address for you.